Terms and Conditions

Terms of Purchase 

By purchasing a gown from The Dress Edit, you understand:

• Made to Order Standard gowns (This is a gown that is not in stock and being made for you in a standard size) are made to a standard shoulder      to floor height using a standard sizing chart (unless otherwise stated).
• Alterations are not included. Your gown may require alterations at your own expense after collection of your gown. The Dress Edit does not take responsibility for any adjustments or alterations needed to be made on your gown (unless it is a genuine manufacturing fault). In case of a fault, contact us at admin@thedressedit.com.au and quote your order/invoice number within 1 day of receiving your order. If you fail to notify us within this time, we reserve the right to refuse a repair or replacement.
• Your gown will be dispatched approx. 10 weeks after your purchase date of a Made to Order Standard gown, unless delayed dispatch is requested and approved. In stock and ready to wear gowns are available 3-7 business days after ordering a Ready to Wear gown. It is your responsibility to inspect the      gown upon pick up.
• If you cancel your Made to Order Standard gown (This is a gown that is not in stock and being made or ordered for you) within 7 days of purchasing, you will be charged a 25% cancellation fee. 
• If you cancel your Made to Order Standard gown (This is a gown that is not in stock and being made or ordered for) between 8 and 30 days of purchasing, you will be charged a cancellation fee of 50% of the total value of your gown as your gown will go into production 7 days from purchase. No cancellations are possible after 30 days from the purchase date. 
• Your Made to Order Standard gown cannot be cancelled or refunded after 30 days under any circumstance as your gown will go into production 7 days from purchase. 

Sale Items

All sales of sale items are final. We do not accept returns or refunds on sale items. 

• Any alterations, cleaning or repairs are to be made at your own expense after collection of your gown. 
• Your sale gown will be dispatched within 7 days from the placement of your order.

Alterations

• The Dress Edit advises your gown is made to a standard size, not your exact measurements. 
• Alterations are not offered by The Dress Edit, however we may be able to recommend a third-party. You may wish to alter your gown to achieve your desired fit upon receiving; such associated costs will be at your expense so please factor this into your budget. If your measurements change from what was confirmed at your purchase date, you will be liable for any alteration fees incurred.
• The Dress Edit are not liable for any costs incurred or responsible for alterations completed by a third-party. 
• The Dress Edit do not take responsibility for any adjustments or alterations needed to be made on your gown (unless a genuine manufacturing fault is determined and costs approved by The Dress Edit). 
• In the unlikely event of a manufacturing fault, please contact us within 1 day of picking up your gown. Upon assessment of the gown, if a manufacturing fault is found, all costs will be paid by The Dress Edit including shipping. If you decide not to notify us of the issue within this timeframe, we will no longer be liable. 

Delivery Timeframes

• The delivery times provided are estimates only and can vary depending on the supplier. The Dress Edit will make every effort to provide you with an accurate timeframe to give you peace of mind that you will receive your dress before your event, however we will not be held liable for late deliveries or loss or damage relating to late deliveries. 
• In order to manage your expectations, we will do our best to work with you to rush the order for an additional fee, or try to source a stocked gown from a local supplier which may also be at an additional fee. 
• The Dress Edit do not take responsibility for loss or damage due to the cancellation, suspension or delayed delivery of your gown for the reasons of war, civil strife, industrial action, riots, adverse weather conditions, fire, flood, labour disputes, volcanic activity, accidents or any other circumstances that are beyond our control or that of our suppliers, however we will always do what we can to assist you in getting your gown in time for your event.